Why Is the Cost from AliExpress Missing on the Dashboard?

AliExpress costs are matched to Shopify orders via tracking numbers. If costs are not appearing, check the following.

Requirements#

• Orders must be paid and shipped in AliExpress
• Tracking numbers must match between AliExpress and Shopify
• Click Update Orders to sync the latest data

Cost Priority System#

AliExpress costs interact with the cost priority system:

Level 2 always overwrites Level 1. This means AliExpress costs will override product-level COGS when a match is found.

Partial Fulfillment#

For orders with partial fulfillment, you can set manual costs on the order. These will auto-update when the AliExpress cost arrives and a tracking number match is found.