Why Is the Cost from AliExpress Missing on the Dashboard?
Updated April 15, 2026
AliExpress costs are matched to Shopify orders via tracking numbers. If costs are not appearing, check the following.
Requirements#
- Orders must be paid and shipped in AliExpress
- Tracking numbers must match between AliExpress and Shopify
- Click Update Orders to sync the latest data
Cost Priority System#
AliExpress costs interact with the cost priority system:
| Priority Level | Source |
|---|---|
| Level 1 (lower) | Manual COGS (product-level costs) |
| Level 2 (higher) | AliExpress / CSV / manual order costs |
Level 2 always overwrites Level 1. This means AliExpress costs will override product-level COGS when a match is found.
Partial Fulfillment#
For orders with partial fulfillment, you can set manual costs on the order. These will auto-update when the AliExpress cost arrives and a tracking number match is found.
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