Can I use more than one source?

Yes. You can type costs for some products, sync others from Shopify, connect a supplier and keep a margin rule for the rest. Which one counts for an order is described in Which Product Cost Applies to an Order.

Why do my numbers not move after I saved costs?

The affected orders are recalculated in the background first. The header of the app shows the running update.

Why does an order show a different cost than the Product Costs page?

Either the cost was changed on the order itself, or a supplier integration reported the amount you paid for that order, or the product has quantity breaks, a cost zone or a price change that applies to this order. The Costs tab of the order names the source, see Which Product Cost Applies to an Order. If your numbers still do not add up, contact support and send the order number, the product and the cost you expect.

How Product Costs Work

A product cost is what you pay for one unit of an item you sell. Profitario deducts it from every order, so your profit is only right once your products have costs. This article explains the Product Costs page and the four ways to get costs into Profitario. The guides below cover each task in detail.

Where: In the sidebar, open Product Costs.
Who: Every store. Without product costs, every profit number is too high.
Updates: After you save a cost, the orders that contain the product are recalculated in the background. Large stores take minutes.

Guides for this page#

Start hereAdd product costsEnter a cost for a whole product or per variant, and save it.

Cost types

Quantity breaksA lower unit cost from a certain quantity on.Cost zonesDifferent costs per country or region.Price changes over timeA cost per time period, for when a supplier price changes.Handling costAn extra cost per unit for packaging and preparation.

Import and sync

Import from CSV or ExcelFill in a file and upload many costs at once.Sync with ShopifyUse the "Cost per item" you keep in Shopify.Sync from your supplierUse the amount your supplier charged for each order.Margin rulesEstimate costs from the selling price until you have real ones.

Check and fix

Deleted products and variantsCosts for items that no longer exist in Shopify.Find products without a costSee how much of your sales has a cost, and which products still need one.Which cost applies to an orderThe order of precedence when an order has several costs.Change the cost of one orderSet the cost of a single order by hand.

What is on the Product Costs page#

A product row holds the cost for all its variants. Click the arrow in front of a product to see and edit each variant. Bundle costs on the right opens the list of bundles: one combined cost for products that are bought together in one order.

What the Source badges mean#

The Source column shows where the cost in a row comes from. Hover a badge in the app to see the same explanation. A row can show more than one badge, for example a typed cost next to a Shopify cost that is available but not used.

Badge	Source	Where the cost comes from
	Entered by you	You typed the cost on this page.
	Shopify (in use)	The "Cost per item" from Shopify, synced and in use. See Sync Product Costs with Shopify.
	Shopify (available)	Shopify has a cost for this item, but another cost is in use. On a variant row, hover the badge and click it to use the Shopify cost.
CSV	CSV	Imported from a CSV or Excel file. See Import Product Costs from a CSV or Excel File.
30	Margin rule	An estimate: a percentage of the selling price, here 30%. See Estimate Product Costs with a Margin Rule.

A row without a badge has no cost yet. Costs from a supplier integration do not show here: they are set on each order, see Sync Product Costs from Your Supplier.

Four ways to get your costs in#

Pick the way that matches how you buy. You can combine them: type costs for some products, sync others from Shopify, connect a supplier and keep a margin rule for the rest.

Way	Fits when	Guide
Enter costs in Profitario	You know your costs and want to type them, or upload a file	How to Add Product Costs, Import Product Costs from a CSV or Excel File
Cost per item from Shopify	You keep a "Cost per item" on your variants in Shopify	Sync Product Costs with Shopify
Sync from your supplier	A supplier fulfils your orders and bills you per order	Sync Product Costs from Your Supplier
Estimate with a margin rule	You do not have your costs at hand yet	Estimate Product Costs with a Margin Rule

Costs you enter on the Product Costs page apply to all orders of the product, past and future. If a cost changed at some point, record the old and the new cost with their dates: see How to Add Cost Changes Over Time (Price Changes).

Check the costs of an order#

To see whether a cost you saved is used, open an order that contains the product. In the sidebar, open Orders and click the order. The order details open on the right.

If an item shows no cost, or another cost than the one on the Product Costs page, see Which Product Cost Applies to an Order. Recently saved costs show up once the recalculation in the background has finished.

Limits#

The dashboard and the reports do not separate estimated costs from real ones. Estimates are only marked on the Product Costs page and in the order details.
Product costs are stored in the currency of your store and are not converted from another currency.